FAQ

Q. What's a tropical fish?

A. We take our name from tropical fish capacitors, also known as Mullard/Phillips C280 capacitors. They are a type of polyester film capacitors manufactured in Holland in the 1960s and 1970s. Their nickname comes from their outer coating, which are brightly striped like a tropical fish. (We think they look like candy corn.)

 

Q. What are your shipping policies?

A. We offer a variety of shipping, delivery, and pickup options, based on the item's weight and your location. All of our items can be picked up by appointment at our location, 25 Main Street in Tuckahoe, NY, about 20 miles north of Midtown Manhattan. Items under 80 lbs, including most amplifiers, can be shipped anywhere in the continental United States via USPS or FedEx. Larger items can be hand-delivered to any location within 125 miles of Tuckahoe, NY, for an additional fee. (This includes New York City, New Jersey, Philadelphia, and Hartford, CT.) Or, we can arrange delivery with a freight service. If you have questions about whether an item can be shipped or delivered to you, contact us. 

 

Q. can i sell you my gear, or trade it in towards the cost of your items?

A. Yes, we buy and trade vintage guitars, amplifiers, and keyboards. Click here for more information. 

 

Q. What is your return policy?

A. Vintage items are final sale and not returnable. 

 

Q. How long does it take to handle and process my order before it is shipped?

A. Please allow 2-5 business days for processing before your items is shipped. If you require delivery quickly for a certain occasion, we are often able to expedite processing. Contact us for details. 

 

Q. I have a question about an item for sale.

A. We welcome questions! Email us at info@tropicalfishvintage.com or call us at (914) 337-0909.